Tag Archives: Small move

Drive the candidate experience with purpose when relocating talent this summer

In Chapter 6 of my book “Find Your Lane”, I share the importance of driving with purpose.

“When you drive or lead with purpose, you are committed. Commitment is the key to getting through the tough days and making it to your destination. You can’t be half in or even 90%, you have to own it!  Whether it’s finishing college, advancing in your career, or improving your marriage, you will need to be committed all the way for the most effective results.”

This is also the case when you are trying to relocate talent for your company.  For example, Tax reform has created a lot of questions and is driving conversation around changing mobility programs to a “lump sum” benefit which often places the burden on employee (and spouse in most situations) to manage the relocation on their own. This will decrease the experience in most cases since the majority of families need support during this difficult transition. They need a concierge and a coach to help elevate the onboarding and relocation experience.

Did you know over 40 million families move each year in the US and the majority of these moves happen in the summer from the time school gets out in May until school resumes in September?

This brings many challenges that requires comprehensive and many times complex coordination by relocation and transportation companies to meet customer expectations and make each move a great experience for each family. This time of year is more important than ever to have a partner you work with that you know and trust.

As we get ready for the upcoming summer peak moving season, let me share 10 things to consider as you drive your program with purpose to make it a great moving experience for your employees moving:

  1. Schedule the moving survey as early as possible. A successful move starts with a successful move plan.
  2. Reserve moving dates 2-3 weeks prior to your loading dates. Don’t wait. Many areas of the country close dates early especially during the summer.
  3. Stay away from “bidding” moves during peak moving season. Capacity pricing actually drives pricing up and employees and relocation companies aren’t committed until the customers says yes which can be too late to get their preferred dates.
  4. Some “difficult to service” areas may require a “virtual survey”.
  5. Need one day delivery? Ask about small shipment container options. Some include free storage up to 3 weeks.
  6. Transit spreads will be longer due to driver “hours of service” regulations and ELD mandates.
  7. Make sure you have full replacement valuation coverage.
  8. Want your boxes picked up after unpacking, ask about getting a debris pickups.
  9. Ask about other relocation services when moving such as home marketing assistance and home searches in new location.
  10. Draft or update your policy… Discuss with your partner for expertise and support!

Quote of the week: “Not everything that counts can be counted, and not everything that can be counted counts.” (Albert Einstein)

Call to Action: Have questions when moving your talent to elevate the onboarding experience? Reach out to a partner to help you achieve your business needs this summer! The return will significantly exceed the time invested.

This has been A Relocation Minute on “drive with purpose when relocating talent” with Bruce  Waller, for more information, call 972-389-5673, or email bwaller@goarmstrong.com or check out my social media Facebook and Twitter page.

Also, check out http://www.BruceWaller.com for review my latest leadership book “Find Your Lane” on sale at Amazon, or Barnes and Noble. Available on Kindle edition too!

This concept will MAKE A DIFFERENCE for your employees with small moves

Relocating employees and families come in all shapes and sizes. Some employees and families have a large amount of household goods items to move that can take up the entire moving truck, while other employees are just beginning their career and have very few household items to transport to a new city. While each employee’s move may be important, they may have very different needs. One size does not fit all in a household goods relocation and it’s important to have a partner that can give your team options when needed. Let me illustrate…

I recently received a call from a customer that was looking to move from a one bedroom apartment in Texas to Colorado. Her biggest concern was Timing. She couldn’t have a long delivery window due to time restrictions with her job at destination which can be typical for a van line when moving a small shipment with a long distance. I advised there is now a way to actually schedule a preferred one day delivery for her small shipment to meet her needs through a small move container concept as long as she fit the requirements. Needless to say, she was excited to hear about this concept which eased the stress of the move for her. 

Here are 3 things you need to know about a container move for your employees this summer:

  1. Container moves include a one day preferred delivery versus the van line time of 1-3 weeks. You can set up delivery when you reserve the loading date.
  2. Container moves include up to 3 weeks of storage for no additional cost to give you time to travel and take possession on new apartment or home at destination.
  3. There are a few restrictions on the “container moves” which includes VOLUME (less than a 2 bedroom apartment / 5000 lbs.) and SIZE (items can’t be over 87″ in length.

Helping someone with different needs reminds me of the story about a young boy on the beach picking up starfishes and throwing them back in the water after being washed up to shore. A man walked up and mentioned there are miles of beaches and he couldn’t possibly help all of them. The boy then picked up another starfish and threw it in the water and said, I made a difference for that one!

Call to action: Reach out to your relocation partner this week to discuss container move concepts for your employees with small moving needs. Let me know if you need a resource and make a difference for your team needing small move support this summer.

This has been “A Relocation Minute” on “Small Container Move” with Bruce Waller, for more information on relocation resources call 972-389-5673, or email bwaller@goarmstrong.com.
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A disrupter for HR to be aware of when moving key talent this summer!

Last week I attended the 2016 WorldwideERC Americas Mobility Conference in Houston, Texas. This is always a great opportunity to learn about hot topics and trends in employee relocation along with the opportunity to network with some of the best talent in mobility. One of the buzzwords I heard this year was “disrupters”.

So what is a disrupter? Dictionary.com defines it as “to cause disorder, or turmoil”. When we talk about disrupters in mobility, we talk about ideas and strategies to “disrupt” the normal way of doing things, and consider strategic ways to execute action in a different way.AMC

The small move container program is a great example of a “disrupter” in the household goods transportation industry. Small shipments such as a one bedroom apartment move has always been a challenge when it comes to move planning for the employee moving. It’s also challenging for the moving company as they need to compliment the small shipment with other small shipments or a large shipment to maximize trailer and make it a profitable move for the driver. Another challenge the small shipment brings is a long delivery schedule of 3-21 days depending on location. It can be frustrating for the customer not knowing delivery date until after loading has been completed and many times well into the delivery spread.

A “disrupter” in this situation would be setting household goods move up as a container move instead of the traditional move service! The container move allows small shipments to be loaded on container(s), shipped to destination warehouse within a week, and schedules as a one day delivery service for the customer. Another advantage of the container move includes short term storage, which is included at no additional cost for two weeks during the move in case it arrives at destination before the employee. This “disrupter” has CHANGED the traditional way of moving a small shipments and elevated the experience for the employee and family moving as well as the HR person responsible for managing the move for the company.

Future disrupters will soon include: Face-time surveys for remote areas with a smart devise and even self-driving moving trucks to leverage the driver shortage… No driver? Yikes! …more to come on this subject.

Call to action: Reach out to your relocation partner to discuss “trends” and “disrupters” in relocation to help elevate your program. If you don’t have a partner, invest the time to find a great partner to assist you when needed. Your employees relocating will appreciate it and you will too!

This has been “a Relocation Minute update” on “Disrupters” with Bruce Waller, for more information on relocation resources, call 972-389-5673, or email bwaller@goarmstrong.com. Follow me on Twitter too!

Size Matters! 3 reasons WHY containers might elevate the experience for relocating some of your key talent…

As you may know, the transportation industry has been hampered with a driver shortage over the past few years. This has created a significant challenge for the household goods moving industry, especially during peak moving season (May – August). However, challenges also lead to opportunities! The container move program is a new concept that allows moving providers to move small shipments via containers instead of loading direct on the moving van, and can actually create a better experience for the employee relocating. Containers

Here’s why:

  1. The container moving service caters to the small move, but replicates a full service moving experience. Shipments are picked up/delivered by professional movers, while protecting furniture during transit.
  2. Day certain load and unload. Families will receive delivery spreads based on weight and miles. The smaller the shipment, the longer the delivery spread. However, the container move will guarantee one day pick up and one day delivery which is a significant benefit for planning the delivery at destination.
  3. Up to 3 weeks use of the containers that include storage. When moves are registered, the container move includes storage at destination. This is critical when the employee is looking for a place to live. Cost for storage beyond 3 week time frame is minimal.

The container move has many advantages for the employee living in a small apartment. However, this service is limited to SIZE of furniture, VOLUME requirements, and selected MARKETS.

Talk to your relocation provider about container options to see if it makes sense for some of your employee relocations. It just might be the answer for moving your next college students or executive relocating for a short term assignment.

This has been a “Relocation Minute” update on Container Programs with Bruce Waller, For more information, call 972-389-5673, or email bwaller@goarmstrong.com or check out our my social media facebook and twitter page.