Tag Archives: Lump Sum

Find your lane when onboarding talent that requires relocation.

Companies come in all shapes and sizes. There are large organizations with complex organizational structures to smaller companies that have only a few employees. One common thread is the need to achieve business goals which requires attracting talent. Many times the best talent can be found locally, but often requires mobility for a new candidate, an executive opening a new office, or even an employee in a developmental role.

When relocating employees, we have learned that different lanes will yield different experiences for the employee and family. There are basically three lanes to consider when managing a relocation for both US domestic and international. Each each lane has many  positives, but can also present potholes and the opportunity for detours to help make each relocation a better experience for the employee and family. Some employees don’t have the time or expertise to manage a lump sum relocation which creates challenges trying to get family transitioned,, while other employees are looking for a great experience, but the company doesn’t have the bench strength to manage the program and need a relo partner for support.

So which lane are you in?

  1. Lane 1 Lump Sum Relocation
    This lane is easy to manage/administer, but can be costly due to taxable income for companies when grossing up or to employee receiving non-taxable income. There is a  lump sum “plus” program that can be less costly and a detour to consider for best experience.
  2. Lane 2 In House Relocation program managed partnerships by HR staff.  Managing relocation takes expertise and bench strength, but can yield great results for the relocating employee working with partners they know and trust. The pothole to avoid is bidding moves during the summer peak season. Investing time identifying partners for the employee and family and using a distribution model will elevate the experience for everyone.
  3. Lane 3 Outsourcing / Partnering with Relocation Management Company. This is a great option when you have limited resources to manage and support executives with home sale purchase, as well as capturing expenses for tax reporting and more flexible. The key is to align with the RMC that best fits your program goals and culture.

Call to Action: Do you want to learn more about potholes and some of the detours available for your team? Attend HRSouthwest Conference on October 2, 2017 in Fort Worth, Texas to attend my session. Register at http://www.HRSouthwest.com.  If you can’t make it to the conference, reach out to your partner to identify potholes and the best way to navigate around them, detour, or just change lanes for best experience.

“If you could get all of the people in an organization rowing in the same direction, you could dominate any industry, in any market, against any competition, at any time.” (Patrick Lencioni)

This has been A Relocation Minute on “Find your lane onboarding talent” with Bruce Waller, For more information, call 972-389-5673, or email bwaller@goarmstrong.com or check out our my social media facebook and twitter page.

Also, check out www.BruceWaller.com for review my latest leadership book “Find Your Lane” on sale at Amazon!

Taking ownership can make the difference for your candidates relocating.

In my latest book, “Find Your Lane”, I share a story about when my two year old daughter got out of her car seat and put my vehicle in gear only to roll into and damage a new car in the dealership parking lot. I had just told my four year old son to watch his sister while I stepped out of my vehicle for a few seconds. When I asked him why he let her get out of her car seat, he said “I didn’t know she could drive”. After smiling, I realized that I had control over the situation and needed to be accountable for the situation. 

As HR professionals handling mobility, we must also take ownership when we see something that needs to be adjusted or changed for a family relocating. Many times I hear someone comment they only give our employees $3,000 or $5,000 for their relocation and let them handle the moving. Unfortunately a household goods move will probably cost between $5,000 and $10,000 on the average. What about the other relocation needs for the employee such as lease breakage, temp housing, or a home finding trip?

If you are relocating a candidate just out of college, then a U-Haul move or small moving budget may be in order. But if you are helping a family of any size, there is probably more assistance needed from the household goods move to new home search to possibly childcare.

So what can you do when helping your next employee relocating?

  1. Ask a colleague or friend for a referral to help your teammates. Some companies can provide more relocation support along with additional services added with no extra cost.
  2. Update your policy. Don’t just settle because someone else has always done it that way. If you feel it’s important, let your team know the results or outcome a change could bring.
  3. Ask for options. Ask questions when your employee needs better transit time or a tighter budget for self-packing. Many times there are options that could elevate the experience while maintaining or even reducing costs. If not, the awareness is out there.

“The first step in leadership is not action, its understanding.” (John W Gardner)

Call to action: Reach out this month to benchmark your current policy. There may be some cost savings or benefits to add for a better experience.

This has been a “A Relocation Minute” with Bruce Waller on Accountabilty, For more information, call 972-389-5673, or email bwaller@goarmstrong.com or check out our my social media facebook and twitter page.

Also, check out http://www.BruceWaller.com for review my latest leadership book “Find Your Lane” on sale at Amazon!

5 things to know when relocating talent this summer… Find Your Lane!

In my new book “Find Your Lane”, Chapter 8 is titled “Making The Most Of Your Journey”. The chapter of the book is about the importance of adding value and being resourceful in the workplace and in your community. I’m hoping the information below will add value when relocating your talent this summer!

Peak relocation season begins when school gets out toward the end of May and ends when school begins in early September. As we begin the last 6 weeks, I want to share some takeaways that have impacted and will continue to impact employees and their family relocating.

Here are 5 things to know when relocating talent this summer:

  1. Container move for small shipments is a “game changer” to elevate the relocation experience for families moving. Employees moving small amount of items can get a “preferred” delivery date instead of long transit time and storage at destination for up to 21 days if needed.
  2. Transit times continue to be a challenge for families moving due to many factors including federal laws and regulations, driver shortage, and difficult to service areas. The key has been to communicate expectations up front, and during the moving process. The smaller the shipment and longer the distance moving, the longer the spread to deliver.
  3. Costs continue to rise in all industries including relocation. If we want to keep recruiting the best van operators, we must find a way to compensate them to stay in this industry to cover their labor, fuel, and vehicle maintenance costs and still make a profit to raise their family. Remember, the less cost moves, may also mean the lower ranked driver assignments.
  4. The housing market is robust. The good news is a family can sell their home quickly with minimal costs for company when relocating. The bad news is families may find it difficult to purchase a new home quickly due to low inventory and multiple offers which may require storage costs. Don’t be surprised to see this exception increase in your policies.
  5. Lump sum relocation’s matter more now than ever. Companies that invest in partnerships elevate the employee experience at the beginning of the onboarding process. They do not have to gross up costs, and have access to realtor referrals, temp housing coordination and household goods moving providers with no additional costs. These employees need help too!

“The customer experience will never exceed the employee experience.” (Tony Bridwell)

Call to action: Reach out to your partner to discuss some of the items above. If you don’t have a partner, let me know and I will be happy to discuss strategies to help your team elevate the experience for your teammates when moving.

This has been “A Relocation Minute” on “End of Peak Season Trends” with Bruce Waller, for more information on relocation resources call 972-389-5673, or email bwaller@goarmstrong.com You can also follow me on Twitter too https://twitter.com/BruceWaller

For more information on my book, “Find Your Lane”, visit http://www.Bruce Waller.com

What should you look for when moving your employees household goods abroad?

International relocation continues to be on the rise as companies expand in global markets. These expansions often include the need to relocate an executive(s) household goods for short-term and in some cases, long-term assignments. Companies with a large population typically have a great program in place to support each assignment from executive to developmental employee relocation. However, there are also companies opening in new markets or those that relocate fewer assignments that are often overwhelmed and need support to help employees with transition – especially with the household goods move!. 

So, what are some keys to look for in a household goods relocation partner?

  1. Affiliations: Ask your moving partner about their network of highly qualified market leading companies who have been vetted for financial, security and legal compliance. Partners with FIDI, FAIM certified and in compliance with OMNI standards can have added value.
  2. Technology: On-demand reporting will elevate the experience for all associates involved in the process. Reporting can include shipping information, quality metrics and transit details along with shipping documents to help create peace of mind when managing the process.
  3. Cost Competitiveness: Moving providers can sometimes be more competitive in traffic lanes with a network that allows “choice” among qualified partners and procures ocean freight as part of consolidated purchasing power to help leverage costs of a TEU.
  4. Move Coordination: An experienced international coordination team will provide single point contact for counselling and door-to-door transportation. They will also manage booking of the ocean/air freight, management of overseas partners, customs clearance, and quality assurance.
  5. C-TPAT certified: This credential can reduce the number of port inspections which result in savings to the client in the form of fewer inspection fees and fewer shipments delays.

Call to action: Reach out to your relocation partner to discuss some of these talking points for your next international move. As you may know, the household goods move is based on volume and country and can be a very expensive assignment. If you don’t have a partner, let us be a resource for you!

“Your most important work is always ahead of you.” (Tim Tebow)

This has been “A Relocation Minute” on “International Moving Tips” with Bruce Waller, for more information on relocation resources call 972-389-5673, or email bwaller@goarmstrong.com.
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This concept will MAKE A DIFFERENCE for your employees with small moves

Relocating employees and families come in all shapes and sizes. Some employees and families have a large amount of household goods items to move that can take up the entire moving truck, while other employees are just beginning their career and have very few household items to transport to a new city. While each employee’s move may be important, they may have very different needs. One size does not fit all in a household goods relocation and it’s important to have a partner that can give your team options when needed. Let me illustrate…

I recently received a call from a customer that was looking to move from a one bedroom apartment in Texas to Colorado. Her biggest concern was Timing. She couldn’t have a long delivery window due to time restrictions with her job at destination which can be typical for a van line when moving a small shipment with a long distance. I advised there is now a way to actually schedule a preferred one day delivery for her small shipment to meet her needs through a small move container concept as long as she fit the requirements. Needless to say, she was excited to hear about this concept which eased the stress of the move for her. 

Here are 3 things you need to know about a container move for your employees this summer:

  1. Container moves include a one day preferred delivery versus the van line time of 1-3 weeks. You can set up delivery when you reserve the loading date.
  2. Container moves include up to 3 weeks of storage for no additional cost to give you time to travel and take possession on new apartment or home at destination.
  3. There are a few restrictions on the “container moves” which includes VOLUME (less than a 2 bedroom apartment / 5000 lbs.) and SIZE (items can’t be over 87″ in length.

Helping someone with different needs reminds me of the story about a young boy on the beach picking up starfishes and throwing them back in the water after being washed up to shore. A man walked up and mentioned there are miles of beaches and he couldn’t possibly help all of them. The boy then picked up another starfish and threw it in the water and said, I made a difference for that one!

Call to action: Reach out to your relocation partner this week to discuss container move concepts for your employees with small moving needs. Let me know if you need a resource and make a difference for your team needing small move support this summer.

This has been “A Relocation Minute” on “Small Container Move” with Bruce Waller, for more information on relocation resources call 972-389-5673, or email bwaller@goarmstrong.com.
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How heavy is your glass?

Have you ever held a glass of water in front of you for a few minutes without setting it down on table? How about 30 minutes? I’m sure your arm would be getting tired due to the glass of water feeling like it’s getting heavier. How about a few hours? By then, you would probably need to call 911 due to your arm feeling like it was going to fall off. You see, the weight of the water never changes. But it continues to get heavier the longer you hold it.

This is what it can feel like when an employee receives a lump sum to relocate or provided minimal relocation support for the family. When an employee is relocating on a lump sum, the family is often the one asked to hold the glass of water. 

A lump sum relocation is not anything new. This has been around for many years and is the easiest way to manage a relocation for an employee moving from one city to another. BUT there can be consequences. The employee takes a new position, then begins the new job in the new city while the spouse is tasked with managing the relocation. Selling the home, finding a new home, coordinate the household goods move, and helping kids transition along the way. This can become a very stressful time for everyone involved when you don’t have the right relocation support.

So what can you/we do to remove the burden and elevate the onboarding experience for families relocating?

  1. Assist employee with home marketing… even if you only provide a lump sum relocation.
  2. Partner with a moving company. This is a non-taxable expense to employee when direct billed to the company and lifts the stress for a family trying to select a moving provider.
  3. Include a house hunting trip, or provide new community information to include everyone.

Call to action: Reach out to your moving partner this month to discuss strategies to help your employees this summer. If you know someone that needs a partner, please share this information with them. They will appreciate the referral and so will their employees.

This has been “A Relocation Minute” on “How heavy is your glass” with Bruce Waller, for more information on relocation resources call 972-389-5673, or email bwaller@goarmstrong.com.
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Want a better experience for candidates moving this summer? Consider these mobility strategies…

The month of May marks the beginning of peak moving season! Schools out and families take advantage of the summer months to relocate and settle in their new city before school starts in September.

Based on different sources, there are approximately 40 million families moving annually or 10-15% of US population. However only about 15 million families are moving to a different county, state, or country while the remaining population moving is locally within same county.

There are also approximately 8000 moving companies in the US, with approx. 50% of them (4000) that belong to AMSA (American Moving and Storage Association) and have authority registered to service long distance or nationwide moves. This means (based on my calculations) that household goods moving companies will relocate an average of 18 families per day from May through August compared to averaging 6 families per day from September through April. Statistics will fluctuate based on the size of the moving office, but either way — WOW! That is 3 times more volume moving each day during the summer! The peak moving summer season can make moving more complex and requires precision moving coordination.

Therefore, it’s important to approach your move differently during this time of the year. Here are a few tips to think about sharing with your team to have the best experience when moving this summer:

  1. If you don’t have a relocation partner, get one! Capacity drives up move cost, even when you get bids… and partners will often find ways to help your team when you get in a tough spot!
  2. Advise your employees to schedule the household goods move survey BEFORE home sells. This is a great time to discuss move plan expectations to be prepared when the home sells.
  3. Communicate that preferred moving dates need to be made at least 14 days prior to moving. Some cases less time and others may be 2-3 weeks due to the location.
  4. Consider a container move approach for small apartments or when moving less items. Benefits include a guaranteed delivery date and free storage while traveling to destination.
  5. Prepare employees for increased transit times for the household goods delivery in the summer due to driver hours of service regulations.

Also, be sure to ASK your moving partner about other relocation referrals and assistance including new community information. They can help ease the complexities for your team!

Call to action: Reach out to your moving partner this month to discuss strategies to help your employees this summer. If you know someone that needs a partner, please share this information with them. They will appreciate the referral and so will their employees.

This has been “A Relocation Minute” on “Beginning of Peak Season Moving Tips” with Bruce Waller, for more information on relocation resources call 972-389-5673, or email bwaller@goarmstrong.com.
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