Tag Archives: Executives

Is your HR Leader a Difference Maker? Make their day by nominating them for the DallasHR HR Exec of the year! Applications close October 31, 2017!

In my book “Find Your Lane”, I share about the importance of making the most of your journey. This chapter is really about serving others. When you focus on serving others, there is a sense of fulfillment for helping others. Think about how you got to where you are today. There was someone in your path that provided you a lift of encouragement, right? You are probably thinking of that person at this very moment. When you give, it’s amazing how you get back so much more. If you read the book, you noticed the section where I shared 10 ideas to make impact. One of these ideas is nominating someone for a deserving award… Well, here is your opportunity! 

DallasHR’s Human Resource Executive of the Year Award is presented annually to an HR leader in the DFW area. The Award recognizes an HR Executive who has exemplified the strategic role of HR in the past twelve months, and who is otherwise an outstanding leader within the HR community. Past winners include Julie Hoagland, Adrianne, Court, Kate Lengyel, Tony Bridwell, and Terry Cooley.

Who will it be in 2017?

Hurry………. Application Deadline is October 31, 2017!

You can click the link below to review the award criteria and complete the online application. The nomination does not have to be a DallasHR member.

Click link to nominate someone today… DallasHR Executive of the Year

Call to action: 1) Complete the nomination form on the DallasHR website, and 2) SHARE with others for awareness. It will make someone’s day!

This has been A Relocation Minute on “HR Exec of the Year” with Bruce Waller, For more information, call 972-389-5673, or email bwaller@goarmstrong.com or check out our my social media facebook and twitter page. 

Also, check out http://www.BruceWaller.com for resources and my latest leadership book “Find Your Lane” on sale at Amazon!

Are you pursuing mobility excellence? 3 takeaways for your HR and Talent Acquisition teams!

Are you in HR or support talent with mobility needs? The North Texas Relocation Professionals (NTRP), a local relocation chapter in North Texas for WorldwideERC recently hosted a corporate panel meeting for members and guests to share “Pursuing Mobility Excellence from a Corporate Perspective”. NTRP members represent different relocation verticals in real estate, temporary housing, household goods moving, and HR managing mobility for different companies. This is an excellent organization to expand your education and mobility network! 

Our corporate panel was represented by companies with both US domestic and global mobility responsibilities including Sabre, Tenet Healthcare, BNSF Railway, and Dell. Some of the areas discussed during the meeting were: Policy Development and Review, Request for Proposals, and What keeps Corporate Mobility Professionals up at night.

Here are a few takeaways that might be relevant to your program:

  1. Bring facts and data to help corporate mobility professionals when you see an area to add value.
  2. Be brief and follow agenda for RFP’s!
  3. Relationships and collaboration are critical for great partnerships.

Others takeaways included:

  • Review policy often for exceptions
  • Collaborate with all of your stakeholders
  • Engage in partners that are “thinkers” and that understand process
  • Focus more on “cost to outcome” driven policies
  • Be transparent when challenges occur
  • Be brief on the RFP – adding footnotes when needed for pricing
  • Immigration and travel ban continue to keep us up at night

For more information on NTRP visit http://www.northtexasrelocationprofessionals.org/ or find us in Facebook, LinkedIn, or Twitter!

For more information on WorldwideERC, visit http://www.worldwideerc.org/

Call to action: Visit NTRP and WorldwideERC and browse website for resources to help you expand your employee relocation program. You can find many resources from benchmarking to a forum for corporate discussion. Also, sign up for the WorldwideERC global conference in Chicago, or our next NTRP meeting in Dallas!

“When you limit the people around you, then you limit yourself.” (John McCaa)

This has been a “A Relocation Minute” on NTRP Corporate Panel “” with Bruce Waller, For more information, call 972-389-5673, or email bwaller@goarmstrong.com or check out our my social media facebook and twitter page.

Also, check out www.BruceWaller.com for review my latest leadership book “Find Your Lane” on sale at Amazon! 

What would you add to this list for a great partnership?

I recently had the honor of speaking to a wonderful group of HR professionals in Dallas, Texas about maximizing the onboarding experience when relocating an employee. The employee relocation is often the first experience for a new employee and family with the new company which makes it critical to get off to a great start.

One of the points I always stress is the importance of developing a great partnership with your vendors. The right partnership can make a difference for the person managing the program and put them at ease which will also put the employee relocating at ease too. Investing in a great partnership basically says “we care” from the moment you made the decision to join our company. 

When the meeting was completed, I was asked to share some of the traits that make up a great partnership and wanted to share with you too. When engaging a vendor, it’s like a new date. It starts with being a good listener and learning what’s most important to each other to make the partnership effective. A partnership is a two way street and both parties need to be open minded, transparent, and committed to develop a great long term partnership

Some of the partnership traits that can make a difference include:

  1. Trust… is the foundation!
  2. Integrity… always do the right thing.
  3. Open communication… allows access when needed.
  4. Collaboration… working together when issues arise.
  5. Relationships… shows you care.
  6. Values… creates alignment for things that matter.
  7. Serve… each other in everything you do.
  8. Patience… when mistakes happen.
  9. Transparent… gives you the best chance to achieve goals.
  10. Purpose… its why we are here doing what we do!

Which one do you think is most important? Who you add to this list?

Call to action: Reach out to your partners to discuss the importance of these traits and what should be focused on to elevate the experience for everyone. or share how much you appreciate your current partnership! If you don’t have a partner, then use these traits to find a partner that best aligns to support your organizational goals.

This has been a “A Relocation Minute” on “Great Partnership Traits” with Bruce Waller, For more information, call 972-389-5673, or email bwaller@goarmstrong.com or check out our my social media facebook and twitter page.

Also, check out www.BruceWaller.com for review my latest leadership book “Find Your Lane” now available at Amazon!

 

3 things to know about temporary housing when relocating talent

People are on the move! In fact, over 40 million people move annually in the US, and about 1/3 of these moves are from one state to another across the USA. If you are moving to Dallas, Texas or another city in a robust market, then you may be challenged with finding a home quickly to move your household goods during the transition. But, don’t worry…  There are some short term housing alternatives to consider when it comes to temporary housing… But there are some things you need to be prepared for before taking this route.

This week, I have asked Oakwood Worldwide Account Executive, Lexi Wayman to share her perspective on temporary housing in North Texas and some tips to make it a great experience during the family relocation.

Three Temporary Housing Tips for North Texas This Summer by Lexi Wayman

Just like that, peak moving season is upon us, and to add to the fun we have a booming seller’s market and rising apartment rents. What does that mean for those relocating to North Texas this summer?

Here are 3 tips to consider for your employees temporary housing needs:

  1. Level-Set on Policies: Employers may need to re-evaluate their policies to allow for a longer stay in temp housing if the employee will be looking to purchase a home. Set expectations with the transferee AND the housing provider on what will happen if no home has been purchased at the end of their allotted time. Make sure everyone is on the same page, ensuring that if an extension is needed, the lease is a flexible one and all parties agree on who will cover the cost.
  2. Remember your Renters: Just because a transferee will be looking to rent does not mean they won’t need temporary housing. Lots of people choose to stay in a temporary apartment while they get a feel for the neighborhood or even a specific apartment community. Be sure to let your temp housing partner know if that’s the case, as they may be able to foster an introduction or recommend specific apartment communities for a long-term lease. This group will likely want to jet as SOON as they can sign a permanent lease. Don’t forget about those notice to vacate terms—standard is 30 days’ notice.
  3. It’s all about Options: Everyone wants options and I am one of them! I always like to give my clients at least two options, but to be very honest, this can be limited in the middle of peak season, especially for last-minute or very specific/unique requests. Do you need a 3-bedroom apartment for 30 days, or have a transferee with three 90lb dogs? Did a request just hit your inbox for move-in the next business day? Don’t lose hope—your trusted temporary housing provider will have your back as long as it’s humanly possible…but prepare your client for the possibility of one option or getting creative on some of those special requests—maybe the kids share a room, or the arrival can be pushed a few days.

Great information and great value, Lexi. Thank you for sharing your wisdom with us! If you would like to learn more about temp housing, or would like to connect with Lexi, send her an email to lwayman@oakwood.com.

This week’s Relocation Minute Quote, “Excellence begins with Expectations.” John Maxwell

Call to action: Reach out to your moving partner this month to discuss temporary housing strategies this summer. If you know someone that needs a partner, please share this information with them.

This has been “A Relocation Minute” on “Temporary Housing Tips” with Bruce Waller, for more information on relocation resources call 972-389-5673, or email bwaller@goarmstrong.com.
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Don’t forget to include this critical component when relocating key talent!

Relocation can be a very stressful event, especially if there is a spouse and or children involved in the transition. Recently, I connected with Elizabeth Lions, a business coach, author, and leader in the community. When talking about the importance of a relocation for a company and the employee, she also mentioned the importance of including the trailing spouse. Elizabeth has experienced the long distance relocation journey, so I asked her to share some lessons we can all learn from in this week’s “A Relocation Minute”. 

Three Ways to Prepare and Comfort a Trailing Spouse

by Elizabeth Lions

You got the job!
But it so happens it’s 2,000 miles away, in an unknown city and you’ll have to move your family.
Now what?
Here are three ways to prepare and comfort your trailing spouse:

  1. Include in the move. By include, I mean every aspect. Don’t just dump the moving truck and packing on your spouse while you tie up loose ends. Include your spouse by engaging them in being excited about the change. Ask them or include them is some fun research. Look at the things you love to do in your hometown now and try to duplicate those treasured activities there. For example, if as a family you love the outdoors, find some cool trails that you can explore. If you like fine dining and art, look up the local hot spots. Find the common denominators now before you move. The transition will be easier.
  2. Listen to their fears. All sorts of strong feelings can surface the moment you announce that you are uprooting the family. Grief, resentment and isolation are common feelings for every trailing spouse. Take time to listen to them and allow them to sort out their feelings of fear. They have to let go of their life and follow your career path. Be overly sensitive and not swept up in your promotion. If you are unavailable to provide support, find them someone that can help them work through their feelings. It won’t’ be good if you are trying to start a new job and your mind is back at home, worrying about how they are coping with a new day in a new city.
  3. Team Effort Remember, The trailing spouse now is in a precarious position. There is an imbalance in the couple which will be pronounced due to financial dependence. The trailing spouse may have to give up their own job, status and established position in order for you to move ahead. This can be humbling in the best case and cause divorce in the worst case. Balance the scales when you divide up duties around the move. Give them support and help them find resources to get back to work after the family is settled. Using words like we and team and never using ‘I’ goes a long way during the transition.

Lastly, remember this is just transition. If you were to map your whole life on a radar screen from the time you were born to the time you die, this transition doesn’t even make a blip on the screen. Try not to have this life transition chew up your marriage, but instead make it an adventure for the entire family.

Thank you for sharing your wisdom, Elizabeth. If you or someone you know would like to connect with Elizabeth, check out her website www.elizabethlions.com or send email to Elizabeth.lions@gmail.com. You will enjoy connecting with her!

Call to action: A great relocation starts with great communication. Ask your employee what you might do to help make the transition smooth for the spouse/family, then reach out to your moving partner for options. It could make the difference for a successful relocation.

This has been “A Relocation Minute” on “Trailing Spouse” with Bruce Waller, for more information on relocation resources call 972-389-5673, or email bwaller@goarmstrong.com.
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Are you pushing or pulling?

Have you ever wondered what separates the good employees from the great employees? It will often point to PERCEPTION. You may have a team of great employees but some may not be perceived great if they don’t understand the value of pushing information. We have all experienced working with an employee that didn’t understand the importance of sharing key updates before we asked for them which created a concern – even when things may have been going well. When we have to pull information, there is a sense of negative perception, as well as a sense that the employee is being micro managed, even when that’s not the case.

Creating a great customer experience is about anticipating or pushing information to others before they have to ask for it. This creates positive perception and drives a better experience for both internal and external employees. 

For example, when an airline texts the customer flight information or a gate change before the customer has to call to confirm information for their flight creates the perception of a great company and drives a better experience for the customer.

In relocation, the move coordinator and driver will call or text the customer to notify arrival times during the moving process and confirm alignment with employees expectations. However, if the customer has to call the company to ask when the moving truck will arrive, it often creates a less than great experience. Everything could have been going well, but the perception is driving the experience!

Here are a few ways for you to elevate the perception and move from good to great in any role:

  • Sending the weekly, or monthly report before your boss or customer asks for it.
  • Sharing an idea for improvement with leadership when you see a gap in the process.
  • Sharing information you learned at a recent conference to help others in your network.
  • Responding to an email even if you don’t have the information to acknowledge received.
  • Routinely updating new sales activity with the sales manager before he asks.

When we are able to anticipate questions, or customer concerns and push information they may need, we are “perceived” to be on top of our game. Employees can also be looked at negatively when we are always asking or pulling information from them during the process and often creates a concern only due to lack of awareness during the process.

When you want to move from good to great, anticipate the questions or situation before others reach out to you and watch the perception of your role elevate to another level!

Call to action: Reach out to your business partner or a co-worker to discuss strategies to help you move the perception of your role, your team, or your program from good to great… or SHARE this post with others to help them anticipate and elevate for success!

This has been “A Relocation Minute” on “pushing versus pulling” with Bruce Waller, for more information on relocation resources call 972-389-5673, or email bwaller@goarmstrong.com.

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Meet Rufus Alexander! BeALifter Leadership Interview Series #10. Sharing Leadership Lessons with Bruce Waller…

BeALifter Leadership Interview Series #10 with Rufus Alexander

10 Questions from Leaders that make a difference!

Jim Rohn once said, “Your success in the next 5 years will be determined by the books you read and the people you meet.”

This is a testimony to my personal leadership growth over the past 20 years. I continue to learn each day by connecting with some of the most talented people in business. In this series, I want to add value to your leadership growth by introducing you to leaders that make impact as they share challenges, successes, and perspectives on their journey as a business leader or in their personal life. So let’s get started…

Today, we are going to hear from Rufus Alexander with Tatum Insurance in Norman, Oklahoma. Rufus attended the University of Oklahoma where he played football for the Sooners from 2003-2006. He was an All American linebacker and received Defensive Player of the Year honors in the Big 12. Rufus was drafted in the NFL by the Minnesota Vikings in the 6th round and is now a business leader at Tatum Insurance. In the fall, you will also hear Rufus on the Oklahoma Sooners football radio broadcast sharing his perspectives on each game. I enjoyed meeting Rufus earlier this year attending a football game in Norman and immediately sensed his passion for people. He is authentic, approachable, and a great ambassador for the University. You are going to enjoy getting to know him too! rufus-alexander

Now let’s get started…

  1. Where did you grow up?

       Breaux Bridge, LA

  1. How did you get started in business/career?

       A friend of mine approached me and said I would be good at and I gave it a shot.

  1. Do you remember a challenge or life lesson that you had to overcome early in your football career which made you a better leader?

       I tore my ACL my freshman year in college. It taught me patience, dedication, and perseverance. It        also allowed me to see other guys lead the team, which I observed and took pointers.

  1. What was that moment when you knew that you had found your lane, your purpose in life?

       The moment I started enjoying what I was doing, it consume my mind, and heart every day. I                continue trying to perfect my craft.

  1. What is your most favorite achievement?

        Getting a scholarship and graduating from the University of Oklahoma

  1. Is there any one person that inspired or mentored you along the way?

       My high school Coach David Barham

  1. Do you have a saying or mantra that you live by?

       Effort needs no Talent

  1. What book are you reading or audio to help grow your leadership right now?

       The Motivation Manifesto By: Brendon Burchard

  1. Can you share any of your daily disciplines that help you stay focused as a leader?

       Working out, it keeps mentally and physically fit to attack every day.

  1. What advice would you give others to help them on their leadership journey?

        Listen and observe, before you lead. You can’t lead without knowing and understanding your               situation and people.

Thank you for sharing your wisdom with us, Rufus. Some of my takeaways include: When you encourage people, you can change their life. When you have a setback in life, you can learn a lot from observing others such as patience, dedication, and perseverance. When you find something you enjoy, focus on improving your craft each day. Everyone needs a mentor and some of the best mentors are your coaches in sports and in business. Effort needs no talent is a great mantra to live by. I love this! One of the most common threads I see in leaders today is to work on yourself each day which includes reading and focusing on your health and fitness. Finally, some great advice for others is to listen and observe, before you lead. You can’t lead without knowing and understanding your situation and people.

For questions about this leadership interview series, send email to bwaller@goarmstrong.com. To find out more information about Tatum Insurance click link below and ask for Rufus! https://www.tatuminsurance.com/locations/insurance-in-norman-ok/

Bruce Waller, CRP, PHR, SHRM-CP is the Vice President of Armstrong Relocation and Companies in Dallas, Texas. You can visit his BLOG “A Relocation Minute” with Bruce Waller at https://brucewaller.wordpress.com/ for more information on employee relocation resources, call 972-389-5673, or email bwaller@goarmstrong.com. Follow @brucewaller on Twitter too!