Tag Archives: Driver Shortage

Size matters! 3 reasons why containers will elevate the experience for employees relocating.

As you may know, the transportation industry has been hampered with a driver shortage over the past few years. This has created a significant challenge for the household goods moving industry, especially during peak moving season (May – September). However, these challenges have also led to new opportunities to serve our clients with a new model for small shipments called “container move program”! The container move program is a concept that allows moving providers to transport smaller shipments via containers instead of loading direct on the moving van, and is creating a better experience for the employee relocating.  

Here’s why:

  1. EXPERIENCE: The container moving service caters to the small move, but is a full service moving experience. Shipments are packed/ loaded/delivered by professional movers, while protecting furniture with disposable pads during transit.
  2. PLANNING: Day certain load and unload. For a standard van line move, families will receive delivery spreads based on weight and miles. The smaller the shipment, the longer the delivery spread. However, the container move will guarantee one day pick up and one day delivery which is a significant benefit for the employee planning the delivery at destination.
  3. STORAGE: Up to 3 weeks use of the containers that include storage. When moves are registered, the container move includes storage at destination. This is critical when the employee is looking for a place to live. Cost for storage beyond 3 week time frame is minimal if needed.

The container move has many advantages for the employee living in a small apartment. There are also some restrictions to be aware of including size of furniture, volume, and destination. Are you aware of this concept? If not, now is the time to reach out and review how it can add value for your employees.

Call to Action: Talk to your relocation partner about container move options to see if it makes sense for your next employee relocation. It might add value when moving your next entry level hire or key talent on assignment with minimal furniture.

“The customer experience will never exceed the employee experience.” (Tony Bridwell)

This has been “A Relocation Minute” on “Container Program” with Bruce Waller, For more information, call 972-389-5673, or email bwaller@goarmstrong.com or check out our my social media facebook and twitter page. Also, check out http://www.BruceWaller.com to review my latest leadership book called “Find Your Lane” on sale at Amazon!

Want a better experience for candidates moving this summer? Consider these mobility strategies…

The month of May marks the beginning of peak moving season! Schools out and families take advantage of the summer months to relocate and settle in their new city before school starts in September.

Based on different sources, there are approximately 40 million families moving annually or 10-15% of US population. However only about 15 million families are moving to a different county, state, or country while the remaining population moving is locally within same county.

There are also approximately 8000 moving companies in the US, with approx. 50% of them (4000) that belong to AMSA (American Moving and Storage Association) and have authority registered to service long distance or nationwide moves. This means (based on my calculations) that household goods moving companies will relocate an average of 18 families per day from May through August compared to averaging 6 families per day from September through April. Statistics will fluctuate based on the size of the moving office, but either way — WOW! That is 3 times more volume moving each day during the summer! The peak moving summer season can make moving more complex and requires precision moving coordination.

Therefore, it’s important to approach your move differently during this time of the year. Here are a few tips to think about sharing with your team to have the best experience when moving this summer:

  1. If you don’t have a relocation partner, get one! Capacity drives up move cost, even when you get bids… and partners will often find ways to help your team when you get in a tough spot!
  2. Advise your employees to schedule the household goods move survey BEFORE home sells. This is a great time to discuss move plan expectations to be prepared when the home sells.
  3. Communicate that preferred moving dates need to be made at least 14 days prior to moving. Some cases less time and others may be 2-3 weeks due to the location.
  4. Consider a container move approach for small apartments or when moving less items. Benefits include a guaranteed delivery date and free storage while traveling to destination.
  5. Prepare employees for increased transit times for the household goods delivery in the summer due to driver hours of service regulations.

Also, be sure to ASK your moving partner about other relocation referrals and assistance including new community information. They can help ease the complexities for your team!

Call to action: Reach out to your moving partner this month to discuss strategies to help your employees this summer. If you know someone that needs a partner, please share this information with them. They will appreciate the referral and so will their employees.

This has been “A Relocation Minute” on “Beginning of Peak Season Moving Tips” with Bruce Waller, for more information on relocation resources call 972-389-5673, or email bwaller@goarmstrong.com.
Follow me…
• LinkedIn https://www.linkedin.com/in/brucewaller/
• Twitter too https://twitter.com/BruceWaller
• Facebook https://www.facebook.com/brucewwaller

A crisis we all need to be concerned about when moving our key talent this summer…

In this month’s WorldwideERC Mobility Magazine issue, Dave Nelson and Benjamin Heller discuss the household goods driver shortage crisis in the US and it’s impact on mobility managers, corporations, and families moving nationwide.Uniform4

The article shares data behind the driver shortage such as wage competition, driver demographics, and lifestyle changes to name a few. However, there are some underlying changes over the last few years that are making it more of a challenge for drivers when it comes to compliance, and business profitability due to high discounts. Did you know drivers are now working 15% less time due to new “hours of service” rules which decreases their compensation and often their motivation.

Both Nelson and Heller share several areas to address the crisis as well from recruiting top talent, making the industry more attractive to top drivers, and strategies to make household goods discounts more attractive for today’s van operators.

Others areas of discussion include Mobility Managers addressing program evaluation along with business model options to consider for a company to explore, We have a crisis upon us and this is something we all need to discuss when trying to hire and retain the best talent.

Specials thanks to the authors for bringing this subject to light for all of us to engage in strategic discussions to attract the very best van operators to move great talent for great companies.

You can read the article here… http://mobility.worldwideerc.org/i/671911-may-2016/97

Call to Action: Talk to your strategic relocation partners about best household goods program options to make sure your model is aligned with attracting best drivers moving your employees. It will make it a great experience for everyone.

This has been “a Relocation Minute update” on “Driver Shortage Crisis Article” with Bruce Waller, for more information on relocation resources, call 972-389-5673, or email bwaller@goarmstrong.com. Follow me on Twitter too!




3 things that will impact your employees moving this summer!

It’s hard to believe that we are less than 60 days away from the busiest time of year when families get ready to relocate in the US and abroad. We have seen a major shift in the household goods transportation industry from driver shortage to increased government safety regulations. The lack of drivers has created a major challenge for many moving companies to handle the increased demand to relocate their most critical talent. Hours of Service regulations has also been reduced to make it challenging to meet aggressive delivery times for the customer.

Here are 3 things that might impact your employees moving this summer…Truck Armstrong

1. Due to the driver shortage, household goods moving companies will need more time to plan the move which makes early registration very critical. Moving date reservations need to be made 7-10 days during non-peak season, but will require 2-3 weeks during the summer in many cases. It is more critical now than ever for corporate clients to have a transportation agreement with a moving partner during the summer peak moving season.

2. Delivery spreads are based on weight and miles. With the decrease in hours of service, it will be more challenging to meet aggressive delivery spreads. Counseling and communicating with employees during at the beginning of the survey process is the key to a successful relocation.

3. Alternative shipping options, such as full service containers may be required to service smaller shipments in a timely fashion. The benefits of containers do include a one day pick up and one day delivery for the employee moving.

Call to action: Review your current partner’s approach to servicing your employee moves this summer. If there are any gaps, consider adding a secondary provider for peak moving season.

This has been a “Relocation Minute” update on “2015 Peak Moving Season ” with Bruce Waller, For more information, call 972-389-5673, or email bwaller@goarmstrong.com or check out our my social media Facebook and twitter page.