Tag Archives: Be a Lifter

3 strategies to include when planning your road map for success in 2018!

In February of 2004, I was ready to make a change in my career. I wanted to pursue a sales and marketing role, but knew that I had little experience and no clients to bring with me which might limit my chances of being hired. However, I had a plan that I shared during my interview which is what ultimately landed me the job. I explained how I was able to network with others to get an interview set up, then shared a written plan of the companies that I would be pursuing as potential clients and business partners. I also shared my personal growth plan too!  It doesn’t matter if you are an HR Manager, a mobility professional, or someone looking for a different role in the company, When you plan ahead, you are more effective and drive your career with purpose. 

As we begin the New Year, think about (and write them down) some of the important things that want to accomplish each day, each week, or each month. Share these goals with others in your circles, especially your supervisor so they know what you are working toward. Make sure you align your personal plan/goals with your company goals. Then review for alignment (and make changes when needed) throughout the year.

Here are a few ideas to help you plan for 2018!

  1. Set Goals: Invest one day to think about what’s important to you and write down 3 goals that are important to you. It might be leadership training, or how to elevate your mobility program, or something personal to help you become a better leader. In 2015, I wrote down that I wanted to publish a leadership book. I didn’t publish it until two years later, but was working toward the goal because I had written it down and reviewed often.
  2. Burn the Boats: 2017 ended last month… It’s a New Year!!! In my book, I share a story about a Spanish Army Leader that advised his guys to “burn their boats” once they had reached the island to take on warriors, so they would know there was no going back. Be committed to your goals and dreams even when things get tough. It may be a goal to learn something new while you are in your current role that will help you move to another role.
  3. Dream BIG: I once heard John Maxwell say “if it is your dream, no one can talk you into it, and no one can talk you out of it”. Whats your dream? Write a book, be the #1 sales producer, achieve an HR or Mobility certification, or even be a keynote speaker? Write it down, share with others, and review often. Be sure to include others on your journey to give you feedback and perspective along the way.

Call to Action: Set 3 important goals this week and hang them up in your office for review. Share them with 3 friends, post on social media. and send them to me too! I am confident you will hit them when using these strategies! Find your lane and make the most of your journey in 2018!

“You are never too old to set another goal or to dream a new dream.” (C.S. Lewis)

This has been A Relocation Minute on “Planning for success in 2018” with Bruce Waller, For more information, call 972-389-5673, or email bwaller@goarmstrong.com or check out our my social media Facebook and Twitter page.

Also, check out http://www.BruceWaller.com for review my latest leadership book “Find Your Lane” on sale at Amazon!

Is your HR Leader a Difference Maker? Make their day by nominating them for the DallasHR HR Exec of the year! Applications close October 31, 2017!

In my book “Find Your Lane”, I share about the importance of making the most of your journey. This chapter is really about serving others. When you focus on serving others, there is a sense of fulfillment for helping others. Think about how you got to where you are today. There was someone in your path that provided you a lift of encouragement, right? You are probably thinking of that person at this very moment. When you give, it’s amazing how you get back so much more. If you read the book, you noticed the section where I shared 10 ideas to make impact. One of these ideas is nominating someone for a deserving award… Well, here is your opportunity! 

DallasHR’s Human Resource Executive of the Year Award is presented annually to an HR leader in the DFW area. The Award recognizes an HR Executive who has exemplified the strategic role of HR in the past twelve months, and who is otherwise an outstanding leader within the HR community. Past winners include Julie Hoagland, Adrianne, Court, Kate Lengyel, Tony Bridwell, and Terry Cooley.

Who will it be in 2017?

Hurry………. Application Deadline is October 31, 2017!

You can click the link below to review the award criteria and complete the online application. The nomination does not have to be a DallasHR member.

Click link to nominate someone today… DallasHR Executive of the Year

Call to action: 1) Complete the nomination form on the DallasHR website, and 2) SHARE with others for awareness. It will make someone’s day!

This has been A Relocation Minute on “HR Exec of the Year” with Bruce Waller, For more information, call 972-389-5673, or email bwaller@goarmstrong.com or check out our my social media facebook and twitter page. 

Also, check out http://www.BruceWaller.com for resources and my latest leadership book “Find Your Lane” on sale at Amazon!

Did you know? The Diane McClendon Scholarship can make Impact in HR!

In my new book “Find Your Lane”, Chapter 8 is titled “Making The Most Of Your Journey”. The chapter of the book is about serving others in the workplace and in your community. One of the subtitles is “10 ideas that can make impact. Some of these ideas include: Connecting people, Sharing resources, and Nominating someone deserving for an award. As I think about this, I think about DallasHR’s Inaugural Diane McClendon HR Scholarship.

Today, I want to share this information with you. Please review and share this post with others that might be interested in this HR award of excellence too. It will make impact! 

DallasHR, a local SHRM chapter in Dallas is dedicated to developing human resource professionals to better align their functions within their organizations with their company’s overall strategic goals. To that end, DallasHR created the Diane McClendon Scholarship, which recognizes human resource professionals who have demonstrated a commitment to the field of HR through the pursuit of professional achievement and community outreach. This award is designed to assist the recipient’s professional growth through educational and networking opportunities afforded through DallasHR membership and attendance at The HRSouthwest Conference.

The selected applicant will receive:

  1. Full registration to The HRSouthwest Conference (http://hrsouthwest.com/)
  2. Three (3) nights of complimentary lodging at an official Conference hotel during the year the award is granted.
  3. One-year renewal of DallasHR membership

The namesake of the scholarship, Diane McClendon, served as the executive director of DallasHR and The HRSouthwest Conference for 14 years, retiring in early 2016. The positive impact she has had on the organization left its mark…and all who worked alongside her are better people because of her leadership.

  • Applicants must meet the following criteria:
    Minimum three (3) years of experience working as (and currently) a human resource practitioner
  • Current member of DallasHR (at the time of submission and selection
  • Holds a current HRCI (PHR, SPHR or GPHR) or SHRM (SHRM-CP or SHRM-SCP) certification
  • Please note: current DallasHR and HRSWC board members are not eligible for this scholarship

Application deadline is Friday, August 11, 2017

You can access the application by clicking this link below… http://www.dallashr.org/DallasHR/Career_Resources/Awards/DMC_Scholarship.aspx

Call to action: Click the link, and invest a few minuted to complete the online application for a deserving HR leader in the industry that meets the qualifications listed. It will make major impact for you both!

For more information on my book, “Find Your Lane”, visit www.BruceWaller.com 

This has been “A Relocation Minute” on “Diane McClendon Scholarship” with Bruce Waller, for more information on relocation resources call 972-389-5673, or email bwaller@goarmstrong.com You can also follow me on Twitter too https://twitter.com/BruceWaller

 

How heavy is your glass?

Have you ever held a glass of water in front of you for a few minutes without setting it down on table? How about 30 minutes? I’m sure your arm would be getting tired due to the glass of water feeling like it’s getting heavier. How about a few hours? By then, you would probably need to call 911 due to your arm feeling like it was going to fall off. You see, the weight of the water never changes. But it continues to get heavier the longer you hold it.

This is what it can feel like when an employee receives a lump sum to relocate or provided minimal relocation support for the family. When an employee is relocating on a lump sum, the family is often the one asked to hold the glass of water. 

A lump sum relocation is not anything new. This has been around for many years and is the easiest way to manage a relocation for an employee moving from one city to another. BUT there can be consequences. The employee takes a new position, then begins the new job in the new city while the spouse is tasked with managing the relocation. Selling the home, finding a new home, coordinate the household goods move, and helping kids transition along the way. This can become a very stressful time for everyone involved when you don’t have the right relocation support.

So what can you/we do to remove the burden and elevate the onboarding experience for families relocating?

  1. Assist employee with home marketing… even if you only provide a lump sum relocation.
  2. Partner with a moving company. This is a non-taxable expense to employee when direct billed to the company and lifts the stress for a family trying to select a moving provider.
  3. Include a house hunting trip, or provide new community information to include everyone.

Call to action: Reach out to your moving partner this month to discuss strategies to help your employees this summer. If you know someone that needs a partner, please share this information with them. They will appreciate the referral and so will their employees.

This has been “A Relocation Minute” on “How heavy is your glass” with Bruce Waller, for more information on relocation resources call 972-389-5673, or email bwaller@goarmstrong.com.
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Are you pushing or pulling?

Have you ever wondered what separates the good employees from the great employees? It will often point to PERCEPTION. You may have a team of great employees but some may not be perceived great if they don’t understand the value of pushing information. We have all experienced working with an employee that didn’t understand the importance of sharing key updates before we asked for them which created a concern – even when things may have been going well. When we have to pull information, there is a sense of negative perception, as well as a sense that the employee is being micro managed, even when that’s not the case.

Creating a great customer experience is about anticipating or pushing information to others before they have to ask for it. This creates positive perception and drives a better experience for both internal and external employees. 

For example, when an airline texts the customer flight information or a gate change before the customer has to call to confirm information for their flight creates the perception of a great company and drives a better experience for the customer.

In relocation, the move coordinator and driver will call or text the customer to notify arrival times during the moving process and confirm alignment with employees expectations. However, if the customer has to call the company to ask when the moving truck will arrive, it often creates a less than great experience. Everything could have been going well, but the perception is driving the experience!

Here are a few ways for you to elevate the perception and move from good to great in any role:

  • Sending the weekly, or monthly report before your boss or customer asks for it.
  • Sharing an idea for improvement with leadership when you see a gap in the process.
  • Sharing information you learned at a recent conference to help others in your network.
  • Responding to an email even if you don’t have the information to acknowledge received.
  • Routinely updating new sales activity with the sales manager before he asks.

When we are able to anticipate questions, or customer concerns and push information they may need, we are “perceived” to be on top of our game. Employees can also be looked at negatively when we are always asking or pulling information from them during the process and often creates a concern only due to lack of awareness during the process.

When you want to move from good to great, anticipate the questions or situation before others reach out to you and watch the perception of your role elevate to another level!

Call to action: Reach out to your business partner or a co-worker to discuss strategies to help you move the perception of your role, your team, or your program from good to great… or SHARE this post with others to help them anticipate and elevate for success!

This has been “A Relocation Minute” on “pushing versus pulling” with Bruce Waller, for more information on relocation resources call 972-389-5673, or email bwaller@goarmstrong.com.

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• Twitter too https://twitter.com/BruceWaller
• Facebook https://www.facebook.com/brucewwaller

What’s on your dashboard? Check your gauges for success in 2017!

If someone asked you which dashboard gauges on your auto were most important, you would probably say the speedometer and fuel. Right? Can you imagine driving your car without knowing how fast you were going, or how much gas you had in the tank? Many cars today include light indicators letting us know when we are getting low on fuel which reminds us it’s time to gas up if we want to go further. I remember running out of gas back in college when I thought I had close to 1/8 of the tank left. What about oil level and tire pressure? Thankfully our check engine light on the dashboard appears when there seems to be trouble ahead. These gauges are critical to helping us maintain the health of our vehicles so we can travel safely each day to reach our destination.

Do you have a dashboard to help you reach your workplace or personal goals? In relocation, we focus on many gauges such as on-time pickup and deliveries by our van operators, Survey accuracy for the moving estimate, and Quality scores for best customer experience to just name a few. I know recruiters that focus on time to fill job requisitions, HR leaders that focus on employee engagement, and Sales professionals focus on number of calls made each day. Knowing which gauges to focus on will increase your chances of success. When you have the right gauge on your dashboard, you can see when something is working, or when a process might not be working properly to give you a chance to stop and collaborate with others to fix it so you can continue. If you don’t have a gauge letting you know something is wrong or there are problems ahead, it could prevent you or your company from reaching your goals this year. brucetruck

The point is that it really doesn’t matter if you are in an entry level role, or in the senior executive leadership team, you need to be watching your key gauges to stay in alignment with your business and personal goals for improvement during the year.

Here 3 strategies to consider when listing your dashboard gauges:

  1. Keep it simple. Can you imagine the process of going through all of the gauges to fly an airplane? Many of us don’t have time or the patience to do this every day. Keeping it simple allows us to be more consistent each day.
  2. Identify your top 3. I write down a lot of goals each year that I want to accomplish. Then when I have completed my list, I then write down the top 3 that I want to stay focused on these gauges during the year to help keep me on track.
  3. Review dashboard on a regular basis. Once you determine the gauges, write them down and print them off. Have conversations with your teammates to get their perspective too

“Someday is today.” -Steve Gleason

Call to action: What gauges do you watch on your dashboard each day? Write them down and include your company and personal goals too. Now list your top 3… Print them out and review each week, month, quarter with your teammates and you will see significant impact at the end of the year. Let me know one of the gauges you are watching in 2017!

This has been “A Relocation Minute” on “Dashboard for 2017” with Bruce Waller, for more information on relocation resources call 972-389-5673, or email bwaller@goarmstrong.com. Follow me on Twitter too!

Getting out of the boat in 2017!

Taking action can change your career…

Have you ever wished you had a different schedule, or could take a vacation, or know you needed to make a change in your company policy but just haven’t made the time to take action?

Many people think and dream about a lot of things, but never take action because of various reasons. Why is this? Many times it is easy just accepting the way things are. In 2004, I was thinking about making a career change. I wasn’t really motivated in my current leadership position and was stuck wondering what I could do to experience more joy in my career. I was in a rut and wasn’t doing much about it other than thinking about how I wish things were different.brucetruck

My wife and I were attending church one Sunday morning when a man walked up on stage to give his personal testimony. This is the time when people will stand up to share their journey of faith. He shared a book he had been reading by John Ortberg called “If you want to walk on water, you’ve got to get out of the boat”. I remember thinking God was talking directly to me that Sunday morning. I reflected about this moment over the next couple of days and went to purchase the book to explore what this was all about. Life is full of defining moments and this was one of them. I immediately saw the payoff of taking action would be so much better than the current situation even if it was going to take time and effort. It was time to take action in my life.

So many times we accept the status quo because it is so much easier and painless to not do anything about it. Make a change takes time and effort. However, if we focus on the end result, taking action will be more motivating and fulfilling once you can achieve the results.

Is there something you wanted to achieve in 2016 that just didn’t get done because it was so much easier to not do anything? It’s a New Year and great time to put this on your list of action items. One way to create momentum is to start sharing with people close to you about why you want to make a change and get feedback. Accepting the status quo isn’t helping you or anyone around you. Make 2017 the year you decided to get out of the boat.

“Your actions are so loud I can’t hear you.” Ralph Waldo Emerson

Call to action: What is one thing you need to change? Maybe its a new job, or changing a process to elevate the experience for you or others in your company. Write it down and take action over the next 90 days and include others on your journey. This is a great way to create momentum in your career or in your personal life!

This has been “A Relocation Minute” on “Taking Action” with Bruce Waller, for more information on relocation resources call 972-389-5673, or email bwaller@goarmstrong.com. Follow me on Twitter too!