Self Storage or Van Line Storage? 4 things to know!

One of the exciting things about a great economy is a robust housing market and being able to sell your home quickly. We are seeing this across several US markets. Sometimes, it’s so quick that you don’t have a new home to move into, which may require you to place move your personal household goods into short term storage until you can close on your new home.

Many times an employee relocation will include short-term storage with the van line while the employee searches for a new home. However, there are times when the family will be responsible for storage costs because the storage is not included in relocation policy, or the company may have provided a lump sum for the employee relocation which leads to a question I hear many times during the year: Should we use van line storage, or find a self-storage unit to minimize costs?

When helping families relocate, I often share the information below to help customers make an informed decision on this important topic. Consider these 4 points next time you or someone you know is moving into storage.

  1. Estimated Cost… A visual survey provided by the van line surveyor can help determine not only the estimated cost for the van line storage, but will also provide you with the information needed to determine self-storage unit size which is needed to compare costs. If the storage unit doesn’t have trailer access, there may be additional fees for smaller truck to “shuttle” for unloading too.
  2. Valuation Coverage… if you decide to use personal storage, be sure and check all items as they are unloaded into the storage unit for damage. When using van line storage, items are checked in / out storage for continuous coverage. Items placed in personal storage are typically not covered once unloaded.
  3. Protection… If customer decides to use personal storage, be sure to have plenty of blankets on hand to protect furniture items when unloaded. When items are placed in van line storage, blankets are provided for protection to minimize any damage while in storage.
  4. Access… When household goods are placed in van line storage, they are “vaulted” (loaded in a secure wooden box) for security, which doesn’t provide immediate access customer. You will need to call in and schedule appointment 24-48 hours so staff can locate your vaults for access. The advantage is minimal handling to prevent damage during storage to delivery.

Depending on where items are being stored, storage costs will vary from city to city. So be sure to look at all variables to make the best decision for your family. Many times, the van line storage will provide more advantages, as well as make it easier to coordinate the delivery when the new home at destination is ready!

“Policies are great, but without flexibility, you might lose your talent.” (Joe Crumly)

Call to action: Contact your relocation partner to confirm advantages and disadvantages for storage to share with your teammates relocating. With low inventory, storage is on the rise!

This has been “A Relocation Minute” on “self-storage or van line storage” with Bruce Waller, for more information on relocation resources call 972-389-5673, or email bwaller@goarmstrong.com. 

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This strategy can help lift your team to achieve success in 2018!

As I continue sharing HR strategies to help you achieve your business goals in 2018, I came across a story from my book, “Find Your Lane” that just might illustrate the importance of accountability and lift your team members to success in 2018… Find your lane and drive your goals with purpose! 

“Hold Yourself Accountable to the Plan; De La Salle High School, in Concord, California, was recently featured in the movie When the Game Stands Tall, featuring head football coach Bob Ladouceur’s teams, which won 151 consecutive high school football games from 1992 to 2004—a winning streak that stands today.
One of my favorite parts of the movie (and most impacting) is how the team prepared for the season during practice. Each player wrote down his commitment for the week on a small index card and shared it with another player. The other player would say that he accepted the commitment and they’d shake hands. Talk about POWERFUL!
What if we all shared a commitment with our colleagues each week in business? It might be a commitment to getting reports in on time, returning all customer calls within a certain time period, or commitment to spending 30 minutes with a different employee each week to learn more about their story and how you might better support them.
When you prepare and hold each other accountable, you can accomplish things that you didn’t think would be possible. It may be preparing for a job interview, or a sales presentation, or teaching a class. When you plan, you have a compass to guide you along the way.” (Excerpt from Book; Find Your Lane)

“Plans are nothing; Planning is everything.” (Dwight D. Eisenhower) 

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Call to Action: Share your business plan with colleagues to get input for 2018. Ask someone to hold you accountable. You might even want your team members to complete a commitment card for one of your most important goals and share with a colleague or friend. It just might be what you need to achieve your goals!

This has been A Relocation Minute on “Commitment Cards” with Bruce Waller, For more information, call 972-389-5673, or email bwaller@goarmstrong.com or check out our my social media Facebook and Twitter page.

Also, check out http://www.BruceWaller.com for review my latest leadership book “Find Your Lane” on sale at Amazon!

This US Tax Reform proposal could impact your corporate relocation budget in 2018!

Did you know… there is currently a house bill on the table for US tax reform that if passed, will make all relocation expenses taxable income for your employees relocating? This includes the movement of household goods and storage. The repeal of these moving expense provisions would greatly increase gross-up expenses for your employees relocating. 

WorldwideERC website states “The Senate plan released on November 9 repeals the moving expense deduction, as well as the exclusion for moving expenses paid or reimbursed by an employer, effective January 1, 2018. The moving expense deduction makes relocation more affordable for businesses and individuals and spurs economic growth. Without the deduction, a relocation will be costlier for companies and employees, and will impact decisions on whether the move makes sense.”

There is an exception for US military and the bill will not affect expats and their employers. You can read more information about this tax reform on the WorldwideERC website.

Call to Action: Write a letter to your congressman ASAP requesting that they help restore this tool vital to workforce mobility. You can access this information at WorldwideERC or American Moving and Storage Association.

This has been A Relocation Minute on “US Tax Reform” with Bruce Waller, For more information, call 972-389-5673, or email bwaller@goarmstrong.com or check out our my social media Facebook and Twitter page.

Also, check out www.BruceWaller.com for information on my latest leadership book “Find Your Lane” on sale at Amazon!

Being an ambassador of culture will elevate your leadership and company growth!

I recently was asked to be a table host for an HR leadership event to discuss what it means to be an “ambassador of culture”. There was so much energy in the room and a real hunger for ideas about how elevate culture in everyone’s organization. As I️ reflected on some of the conversation it got me thinking about the importance of culture and how it is critical to every winning organization. It doesn’t matter which role you play, customer service, management, operations, human resources, sales, accounting, etc… We all have the choice to drive culture!

I️ was recently watching the ESPN 30 for 30 special on Notre Dame head coach Lou Holtz. He took over as head coach in 1985 and led his team to a national championship four years later in 1988. He started by setting expectations, getting buy in, and recruiting the right players that aligned with his mission and values. Sounds like a winning business model, right?

When you look at championship teams, they all have one thing in common… a winning culture! Culture is “the ties that bind us”. It’s what we believe in at our workplace or in a volunteer organization. We can either have a winning culture, or an accepting culture. In both scenarios, the leaders of the enterprise actions are the key to which way the pendulum swings. Think about companies like Southwest Airlines, Chick-fil-A, and Apple. What do you see? Employees believe… They believe in the mission and values of the organization. They believe in the alignment with their own purpose and have empathy for others to drive outcomes! So what’s your culture like in your company? Let me share a few action items to consider for better outcomes as you develop your business planning strategy for success.

  1. Do you know the vision, mission and values or guiding principles of your enterprise? They are on our walls and all around us. Invest time to discuss them with other members on your team and why they are important in your workplace and for your clients.
  2. How can you tie your mission and guiding principles to the business needs for positive outcomes? In our business, it’s about building trust, reducing stress, and delivering reliability around the world for companies needing support when needing to relocate talent. How does your mission link to your business needs?
  3. How can you be an ambassador of your culture? Take some time to talk about your vision, vision, and values with other teammates and share what it means to you. Start driving conversation and decision making based your guiding principles. Find your lane and drive your workplace with purpose!

In his book “Hit Refresh”, Satya Nadella, CEO of Microsoft shares the following excerpt… “any institution building comes from having a clear vision and culture that works to motivate progress both top down and bottom up.”

Did you hear that? From top / down leadership, and bottom / up leadership! We all have a choice to make a difference in our workplace.

Quote of the day: “The Goal is bigger than the Role.” (Excerpt from the book FIND YOUR LANE)

Call to action: Write down your vision mission and values. Get to know them, confirm alignment with your purpose, and share with others. Strive to be “The Ambassador of your Culture”!

This has been A Relocation Minute on “Ambassador of your Culture” with Bruce Waller, For more information, call 972-389-5673, or email bwaller@goarmstrong.com or check out our my social media facebook and twitter page.

Also, check out http://www.BruceWaller.com for review my latest leadership book “Find Your Lane” on sale at Amazon!

Don’t miss this onboarding strategy to support talent acquisition in 2018!

November is a time to be thankful as we reflect on our achievements in 2017. It’s also business planning season which gives your team the opportunity to keep moving ahead in the same lane or make a lane change to achieve business goals and elevate employee experience in 2018.

One area often overlooked in the business planning process is the onboarding experience for employees and family relocating. Imagine coming to work on your first day not knowing where to park, or not having a computer login, or having no agenda or plan to onboard that day. It just might leave you with a sick feeling the company doesn’t care or value the importance of your arrival. 

What if the employee is relocating for the new job from another city? Oh my, this is where onboarding begins. Here is a question to think about as you plan for 2018…

Are you just giving your employees money to relocate? This message might be saying… we don’t really have time to procure companies to help you, so you are going to be on your own? Are you helping your employee with other ancillary services such new city tour, or helping the spouse with job search? There are so many ways to add value here…

It’s a competitive market and a great opportunity for your team to create a better experience by engaging in a partnership. There are several ways to help your employees from realtor support to sell their home, to finding temp housing, to moving their household goods, to providing house hunting trips and more with minimal costs depending on the level of comprehensive services.

Last month, I had the honor of serving on a corporate panel to share some ideas on career search and networking. It was exciting to see this company hosting a career networking event for employee’s spouses looking for employment. Now that says… WE CARE! I am sure it was minimal costs, just takes some time to plan.

So…….. What are you going to do to enhance the onboarding experience for your employees relocating in 2018? Here are 3 places to start…

  1. Start with a client review to confirm services available. Reach out to your partner and ask for a 30 minute meeting to discuss benchmarking and trends in the workplace.
  2. If you don’t have a partner, reach out to someone you know and ask for a referral. There is NO fee to have a partner coordinate the household goods moving and minimal fees for add’l relocation services.
  3. Try something NEW this year. Family issues are one of the biggest reasons why relocating assignments fail. It’s time to elevate and make 2018 the best year ever!

Call to Action: Reach out to someone you know in mobility and have some dialogue about enhancing services for your employees in 2018! They will be glad you did – and so will you!

This has been A Relocation Minute on “Business Planning 2018” with Bruce Waller, For more information, call 972-389-5673, or email bwaller@goarmstrong.com or check out our my social media Facebook and Twitter page.

10 takeaways from the 2017 HRSouthwest Conference! Plug In and Power Up!

Earlier this month, I attended the 76th Annual HRSouthwest Conference, also known as the SHRM State Conference of Texas! Once again, the Fort Worth Convention Center was packed with conference attendees roaming around looking to elevate their growth as an HR professional. The conference was one of the best ever from big name keynote speakers, to numerous educational sessions, to a full marketplace filled sponsors and exhibitors to support all of your HR needs. Today, I want to briefly share 10 impacting takeaways for everyone as a reminder to “plug in and power up” to an idea or strategy they learned from the conference, and to share with everyone that did not get a chance to attend. 

So, here we go…

  1. New Attendee Orientation. The room was packed!
  2. Keynote Speaker John O’Leary. Inspirational message “What more can I do”.
  3. Monday Night Social in the Marketplace. Thankful for our exhibitors and sponsors!
  4. Networking… with the best of the best in HR.
  5. Pair and Share Program. Meeting new HR leaders!
  6. Bookstore and Book Signings! Bonus was the opportunity to sign my own book! #FindYourLane
  7. My Speaking session on “elevating the onboarding experience when relocating talent”. Hopefully everyone enjoyed it…
  8. Juli Burch, 2017 Hall of Fame Speaker!
  9. Conference closing reception! Always fun to share this moment with everyone, especially the volunteers for their hard work each year…
  10. Ms. Laura Bush – Inspiring Message about “All we have is now”.  She is first class!

…and so much more. Special thanks to Conference Director Kathy Hassenpflug and all of the conference volunteers, SHRM, DallasHR Staff, our Sponsors, our Exhibitors, our Speakers, and Texas SHRM and our Texas State Chapters for making this another successful event. We hope to see you again in 2018 led by Conference Director Kim Vincent!

Now… What was your top 10?

Share one of your favorite activities about the conference for others to see…

Call to Action: Let me know if you would like to know more about my Top 10! If you attended the conference, reach out to someone you met and connect or share with someone that couldn’t attend as well. It can make a difference!

“What more can we do? Give Hope!” (John O’Leary)

This has been “A Relocation Minute” HRSouthwest Conference 2017” with Bruce Waller, For more information, call 972-389-5673, or email bwaller@goarmstrong.com or check out our my social media facebook and twitter page.

Also, check out http://www.BruceWaller.com for review my latest leadership book “Find Your Lane” on sale at Amazon!

Is your HR Leader a Difference Maker? Make their day by nominating them for the DallasHR HR Exec of the year! Applications close October 31, 2017!

In my book “Find Your Lane”, I share about the importance of making the most of your journey. This chapter is really about serving others. When you focus on serving others, there is a sense of fulfillment for helping others. Think about how you got to where you are today. There was someone in your path that provided you a lift of encouragement, right? You are probably thinking of that person at this very moment. When you give, it’s amazing how you get back so much more. If you read the book, you noticed the section where I shared 10 ideas to make impact. One of these ideas is nominating someone for a deserving award… Well, here is your opportunity! 

DallasHR’s Human Resource Executive of the Year Award is presented annually to an HR leader in the DFW area. The Award recognizes an HR Executive who has exemplified the strategic role of HR in the past twelve months, and who is otherwise an outstanding leader within the HR community. Past winners include Julie Hoagland, Adrianne, Court, Kate Lengyel, Tony Bridwell, and Terry Cooley.

Who will it be in 2017?

Hurry………. Application Deadline is October 31, 2017!

You can click the link below to review the award criteria and complete the online application. The nomination does not have to be a DallasHR member.

Click link to nominate someone today… DallasHR Executive of the Year

Call to action: 1) Complete the nomination form on the DallasHR website, and 2) SHARE with others for awareness. It will make someone’s day!

This has been A Relocation Minute on “HR Exec of the Year” with Bruce Waller, For more information, call 972-389-5673, or email bwaller@goarmstrong.com or check out our my social media facebook and twitter page. 

Also, check out http://www.BruceWaller.com for resources and my latest leadership book “Find Your Lane” on sale at Amazon!