5 reasons to register for Americas Mobility Conference in Dallas!

In Chapter 10 of my book “Find Your Lane”, I talk about “Maintaining Your Vehicle” which is about the importance of investing in yourself. To grow your organization, you need to grow your people, and to grow your people starts with growing yourself! Some of the areas to help you grow include personal exercise, reading, listening to audio books and podcasts, as well as attending industry conferences. This is all part of a career “GPS” system (Grow, Plan, and Share) that will help you navigate change on your leadership journey.

If you are in HR, Talent Acquisition, or Mobility, then you have experienced “change” and the 2018 Americas Mobility Conference is coming to Dallas just in time for YOU… In less than 30 days, WorldwideERC America’s Conference will be setting up at the Gaylord Texan in Grapevine, Texas bringing together some of the best of the best talent to share mobility practices that will help you engage and shape tomorrows relocating talent.

Here are just a few reasons why you should consider attending this year – especially if you live in the DFW area…

  1. Corporate Registration is FREE for first time attendees. If you’ve never attended, and budgets are part of the reason, this is an wonderful opportunity for you!
  2. Expert Panelists will share strategy and best practices to help you drive your mobility program with purpose!
  3. Certification credits offered to keep your professional designation(s) up to date.
  4. Marketplace exhibitors will share the latest offerings in the areas of home marketing assistance, corporate housing, household goods move, reporting, and more!
  5. Expand your network! This is a great opportunity to meet other practitioners in mobility to exchange ideas and be a resource for future needs.

Check out WorldwideERC’s for more conference information on keynotes, foundation activities, and more reasons to attend AMC 2018! While you are there, browse through the recently redesigned site to see other additions such as trends,  bench marking, articles and more…

WorldwideERC Americas Mobility Conference Website

Quote of the week: “Fear Freezes Us, Being Bold Frees Us!” Peggy Smith, CEO and President, WorldwideERC

Call to Action: Register for the conference and share this information with colleagues and business partners. Also, reach out to your partners to find out about other events that might help you engage with some of the best of the best in mobility. You will be glad you did! Let me know if you are going too… I hope to see you there!

This has been A Relocation Minute on “Are you registered WorldwideERC Americas Mobility Conference” with Bruce Waller, social media Facebook and Twitter page.

Also, check out http://www.BruceWaller.com for review my latest leadership book “Find Your Lane” on sale at Amazon, or Barnes and Noble. Available on Kindle edition too!

Questions from the “lens” of your talent relocating.

I remember relocating from Oklahoma to Texas over 20 years ago. My wife and I had so many questions from the process of selling our home at origin to where we would live in the Dallas area. The best thing a company can do for their candidates relocating is develop a partnership with a company to help guide the candidate/family during the transition. There are so many questions needing to be answered and many times the spouse is left coordinating the move. …and change creates “fear of the unknown” especially with when relocating to a new city for a new opportunity.

One of the tasks a candidate thinks about when accepting a new job that requires relocation is the movement of the household goods. The key to any successful household goods move ALWAYS starts with the “pre-move survey” which is the first touch point following the introductory call. This is an area I enjoy about my role in relocation, because it allows me to learn first hand about what’s most important to the employee/spouse during their upcoming relocation. I hear questions from “how will my personal items will be packed?” to “how long it take to pick up and deliver for planning”? I will be sharing questions during peak season from the employee lens to help equip you and your employees with relocation resources. I hope you find it helpful!

This weeks question from the customer…

“I am wanting to move next Tuesday from Dallas to Houston. Can I have delivery on the following Saturday? If not on Saturday, then can you hold my household goods for 2 weeks because I start my first day on Monday then I’m traveling for 10 days before I can accept my shipment?”

Answer…

Interstate and intrastate move transit times are based on the weight of the shipment and miles to destination. In this scenario, the move delivery spread is generally 2-4 days to allow the van operator time to load additional shipments to maximize his trailer. This means the delivery would be scheduled for Friday or Saturday depending on van operator assignment. Many times with a “short distance” move, the preferred delivery day can be planned for a one day delivery which is what we were able to achieve for a great customer experience.

In some cases, we would need to place the household goods in storage, then plan the delivery once the employee returned from traveling unless her or she would be able to have a family member it friend accept delivery! The key is to listen, learn, and respond with best approach for the best customer experience on every relocation.

Quote of the week… “The first step in leadership is not action, it’s understanding.” (John W Gardner)

Call to Action:  Delivery guidelines change when peak season begins in May and run through September. Reach out to your preferred relocation partner to discuss strategies for best employee relocation experience. …or send me a note for questions. I’m always glad to help!

This has been A Relocation Minute on “questions from customer lens – delivery time” with  Bruce Waller, for more information, call 972-389-5673, or email bwaller@goarmstrong.com or check out my social media Facebook and Twitter page.

Also, check out www.BruceWaller.com for review my latest leadership book “Find Your Lane” on sale at Amazon, or Barnes and Noble. Available on Kindle edition too!

Would you be invited to “The Masters” in your profession?

In the words of Jim Nance, “The Masters is a tradition like no other”. This is a major golf championship tournament played each year on a legendary golf course where only the best of the best in golf are invited to play for this prestigious championship. It’s always fun watching the leaderboard on the final day as players move up and down chasing the title. These players are the best in the world which is why they are called “The Masters”.

These professionals didn’t become masters overnight. Many have been working on their craft since childhood putting in the work to one day be reassured for the championship. It’s a dream for the winner to be able to put on “the green jacket” to mark being a “masters” champion leaving their legacy in the history books.

As I watch these players on the final day, I observed many common threads these “masters” have in common that we can all learn from so we can work each day to be masters business leaders in our organizations.

So what are they?

Here are six traits to help you start a conversation about goals to work toward “the masters” in your profession!

  1. Focus. Before the day, each player plans a strategy on how they want to play the golf course and stay focused on execution of every shot! What strategies are you focused on each day to help you achieve year end results?
  2. Resilient. When a player has a bad hole, they understand how to regroup and continue their focus on making good shots through the round. Sometimes we have a bad day in HR with an unexpected outcome or a salesperson might lose a sell that he/she was counting on. We need to be resilient and keep working toward our desired outcomes.
  3. Commitment. It takes years of practice to become a master. Players hit shot after shot from sunrise to sunset. What do you practice each day as a daily discipline? Are you networking, working on an important presentation, or preparing for that next big meeting? There are some days when you may not feel like putting in the work… Do it anyway!
  4. Desire. To be “master” takes a burning desire to be the best! If you want to elevate your leadership, you need to have a strong anchor or “WHY” to drive each day with purpose. When Patrick Reed, 2018 Masters Champion was interviewed, he shared that he had a goals of winning in 2018 including a major. What are your goals? Write them down and review to make sure you have an anchor!
  5. Collaborative. Each player has a caddie to talk with during the round to discuss strategy and alignment with execution. Who are you talking with each day in your office. Do you have a mentor, business partner or group of leaders to meet with during the week? If you manage HR, are you collaborating with each of your stakeholders and business partners to achieve best results when on boarding, relocating, or developing talent?
  6. Continuous Improvement. One of the questions for the runner up was, “what can you learn from this tournament?” I love this question and listen closely to the response because this is where the power lies. Masters players always have something they want to work on to improve. They are always working on their grip, their swing, their putting and more everyday. They never accept “having arrived”. What is a skill or discipline that you can work on this week or this month to move you closer to mastery? The habit of continues improvement will move you closer to becoming “master” in your profession!

Oh… and they work really hard everyday!

Do you have any other traits that you add to this list? Please share in the comments.

Quote of the week: “We can issue you everything, but desire!” -Walter Causey

Call to Action: Do you have a mentor or someone to collaborate with? What are your goals? Ask them to help you identify a skill that will help you get closer to your goals. You might be closer to “The Masters” than you think! Find your lane and Drive with purpose!

This has been A Relocation Minute on “The Masters” with Bruce Waller, for more information, call 972-389-5673, or email bwaller@goarmstrong.com or check out my social media Facebook and Twitter page.

Also, check out http://www.BruceWaller.com for review my latest leadership book “Find Your Lane” on sale at Amazon, or Barnes and Noble. Available on Kindle edition too!

Drive the candidate experience with purpose when relocating talent this summer

In Chapter 6 of my book “Find Your Lane”, I share the importance of driving with purpose.

“When you drive or lead with purpose, you are committed. Commitment is the key to getting through the tough days and making it to your destination. You can’t be half in or even 90%, you have to own it!  Whether it’s finishing college, advancing in your career, or improving your marriage, you will need to be committed all the way for the most effective results.”

This is also the case when you are trying to relocate talent for your company.  For example, Tax reform has created a lot of questions and is driving conversation around changing mobility programs to a “lump sum” benefit which often places the burden on employee (and spouse in most situations) to manage the relocation on their own. This will decrease the experience in most cases since the majority of families need support during this difficult transition. They need a concierge and a coach to help elevate the onboarding and relocation experience.

Did you know over 40 million families move each year in the US and the majority of these moves happen in the summer from the time school gets out in May until school resumes in September?

This brings many challenges that requires comprehensive and many times complex coordination by relocation and transportation companies to meet customer expectations and make each move a great experience for each family. This time of year is more important than ever to have a partner you work with that you know and trust.

As we get ready for the upcoming summer peak moving season, let me share 10 things to consider as you drive your program with purpose to make it a great moving experience for your employees moving:

  1. Schedule the moving survey as early as possible. A successful move starts with a successful move plan.
  2. Reserve moving dates 2-3 weeks prior to your loading dates. Don’t wait. Many areas of the country close dates early especially during the summer.
  3. Stay away from “bidding” moves during peak moving season. Capacity pricing actually drives pricing up and employees and relocation companies aren’t committed until the customers says yes which can be too late to get their preferred dates.
  4. Some “difficult to service” areas may require a “virtual survey”.
  5. Need one day delivery? Ask about small shipment container options. Some include free storage up to 3 weeks.
  6. Transit spreads will be longer due to driver “hours of service” regulations and ELD mandates.
  7. Make sure you have full replacement valuation coverage.
  8. Want your boxes picked up after unpacking, ask about getting a debris pickups.
  9. Ask about other relocation services when moving such as home marketing assistance and home searches in new location.
  10. Draft or update your policy… Discuss with your partner for expertise and support!

Quote of the week: “Not everything that counts can be counted, and not everything that can be counted counts.” (Albert Einstein)

Call to Action: Have questions when moving your talent to elevate the onboarding experience? Reach out to a partner to help you achieve your business needs this summer! The return will significantly exceed the time invested.

This has been A Relocation Minute on “drive with purpose when relocating talent” with Bruce  Waller, for more information, call 972-389-5673, or email bwaller@goarmstrong.com or check out my social media Facebook and Twitter page.

Also, check out http://www.BruceWaller.com for review my latest leadership book “Find Your Lane” on sale at Amazon, or Barnes and Noble. Available on Kindle edition too!

Who moved my “mobility” cheese?

As Hem saw his friend getting into his running gear, he said “you’re not really going out into the maze again, are you? Why don’t you wait here with me until they put the cheese back?” “ Because you just don’t get it”, Hem said. “I didn’t want to see it either, but now I realize they’re never going to put yesterday’s cheese back. It’s time to find New Cheese.”

I love the book “Who Moved My Cheese? by Spencer Johnson, M.D.. It’s a great story about an  amazing way to deal with change in the workplace and in your life. We are currently dealing with change today in many industries including the mobility industry with the new tax cuts and jobs act law implemented this year which is creating a lot of “buzz” around change and the process of relocating talent. Many companies are reviewing their program and discussing ideas and strategies with their partners for policy alignment with the new tax laws, and their business goals.

Here are a few questions I have been asked this month about new mobility tax laws that might help your team in 2018…

  1. Can a corporation still deduct moving expenses when relocating talent? Yes, employee relocation is still considered a business expense. However, corporations are now taxed on all relocation expenses and will need “gross up” the costs to make the employee whole on his/her W2 for tax purposes. Corporation tax has also been reduced from 35% to 21% providing $140,000 of windfall for every $1,000,000 taxable income to help offset costs.
  2. What relocation expenses are tax deductible? Most relocation expenses are now taxable income for employees except for members of military on active duty moving for military orders, as well as tax protected home sale programs (BVO and GBO) as long as they meet WorldwideERC 11 key elements under IRS Revenue Ruling 2005-74.
  3. Does the time and distance rules still impact relocation taxes? Since the moving deduction is no longer viable for household goods and storage for 30 days, you no longer need to include 50 mile / 39 week rule in your policy. However, many companies are revising their policy by taking out “IRS” and changing to “Company” to give them a guide for employees eligible for a corporate relocation.

Quote of the week: “There is always new cheese out there whether you recognize it or not. And you are rewarded with it when you go past your fear and enjoy the adventure.” (Haw)

Call to Action: What questions do you have about employee relocation? Reach out to your relocation partner to discuss and develop strategy for an effective program when onboarding talent needing to relocate their family. They will appreciate having new cheese, and so will you!

This has been A Relocation Minute on “who moved the mobility cheese” with Bruce Waller, For more information, call 972-389-5673, or email bwaller@goarmstrong.com or check out my social media Facebook and Twitter page.

Also, check out http://www.BruceWaller.com to order or review my latest leadership book “Find Your Lane” on sale at Amazon, or Barnes and Noble. Available on Kindle edition too!

What is success to you?

In his new book, Million Dollar Habits, Brian Tracy defines success as follows:

“Success is the ability to live your life the way you want to love it, doing what you most enjoy, surrounded by people you admire and respect.”

I absolutely love this. It doesn’t say anything about money or fame… it’s about living life the way you want it. Yes, money gives you options and fame often gives you a platform to share your message, but at the end of the day… it’s about how you want to live your life. 

This is the essence of my book, Find Your Lane… the ability to navigate your career that gives you a chance to experience success as described above. It starts with you. I call it maintaining your vehicle, which is the importance of investing in yourself. If you want to experience success, then you must find a way to define what it means to you…

Here are 3 things that may help you on your journey…

  1. Perspective… Be intentional each day by creating time in the morning or evening to read and think about whats important to you. This will lead to fresh ideas and strategies to apply for acceleration in your career.
  2. Plan. Be purposeful and invest time to plan and set goals each week that will be most  meaningful. Invest 15 minutes to review expected outcomes at end of each day. It is like planning your road map on a trip. It will make the difference in your results.
  3. People. In my book, I call this “Investing in your people zone“. Be purposeful and open minded as you connect with people. Find common threads and look for ways to be open minded and transparent to help each other. Remember that “Your network will be your net worth”. Relationships really do matter!

Quote of the week: “When you learn, teach. When you get, give.” -Maya Angelou

Call to Action: What is your definition of success? Write it down and share with others… I would really enjoy hearing your perspective! Send me an email bwaller@goarmstrong.com

This has been A Relocation Minute on “what is success ” with Bruce Waller, For more information, call 972-389-5673, or email bwaller@goarmstrong.com or check out my social media Facebook and Twitter page.

Also, check out http://www.BruceWaller.com for review my latest leadership book “Find Your Lane” on sale at Amazon, or Barnes and Noble. Available on Kindle edition too!

2018 Texas Relocation Network (TRN) Conference Takeaways

I recently attended TRN’s annual Texas Relocation Network Conference which was held in The Colony, Texas. More than 100 relocation professionals traveled to north Texas to hear about the latest trends in relocation, and to network with some of the best of the best in mobility. TRN did not disappoint as they provided a great keynote speaker to share perspective from a mortgage lens, corporate relocation panels, and speakers to inspire attendees during the conference. The theme this year was Partners in Progress: Collaboration, Motivation, and Innovation.

Here are a few of my takeaways to share with others:

Scott Eggen, EVP PrimeLending kicked off the conference sharing perspective on relocation in north Texas and surrounding states:

  • Current demand will carry new construction thru 2021
  • Lack of labor holding back new housing, and driving prices up.
  • Lumber is at its highest cost of all time.
  • Mortgage rates expected to increase up to 5% by 2020.

COLLABORATION
Corporate Panel led by Cartus, OEG, Aires, and Toyota discussed Group Moves:

  • Policy was created or modified for group move.
  • Bus tours can be very challenging due to delays.
  • Special needs children can be a challenge for family relocating.
  • Geographic area needs to be considered when helping family search for home.
  • Other factors include weather (Oklahoma) and property taxes (Houston)
  • Group move conversations should be started early with providers.

MOTIVATION
Bruce Waller, VP Armstrong Relocation and author of “Find Your Lane” presented “Find Your Lane: Change your GPS and Experience Success”

  • Maintain your vehicle by investing in yourself
  • Plan your road map through goal setting
  • Take the The Carpool Lane and expand your network

INNOVATION
Corporate Panel led by Acosta, Shell, and American Heart Association

  • Chabot’s, Machine Learning, & Artificial intelligence leading the way for talent acquisition
  • Employment Branding is critical (Social media aggregation)
  • Sourcing strategy should include texting recruits
  • Permanent Solutions for temporary assignments makes a difference for Shell in West Tx
  • Its more than housing: Safety and dangerous roads can be a factor in rural areas

Petey Parker closed the conference with an inspiring presentation to encourage everyone to “Write Your Story”!

THANK YOU to everyone involved for making this another great conference!

Until next time… Be Partners in Progress!

Call to Action: Check out Texas Relocation Network for more information. You can also check out other relocation education at North Texas Relocation Professionals or WorldwideERC. Let me know if you have any questions about these groups or how to get involved. Reach out and “Partner for Progress”!

Quote of the Week… “Give me six hours to chop down a tree and I will spend the first four sharpening the axe.” (Abraham Lincoln)

This has been A Relocation Minute on “TRN Conference 2018 Takeaways” with Bruce Waller, For more information, call 972-389-5673, or email bwaller@goarmstrong.com or check out our my social media Facebook and Twitter page.

Also, check out www.BruceWaller.com for review my latest leadership book “Find Your Lane” on sale at Amazon or Barnes and Noble. Also available on Kindle!